Can I cancel an order, and will it cost me to do so? Yes you can, and no it will not. That having been said there are a few things you need to know. If the order has not been dispatched, then there is no issue and we can do that for you easily. If your order has only just been marked as dispatched very recently, then we can usually help. However, we are receiving many post collections each day from the Royal Mail, so it may well be too late to do anything about it. You can of course return unwanted goods via the returns policy.