Category Archives: Service Level

Telephone Outage Thurs 18th

Please note the telephone service will not be in operation during Thursday 18th December. This is to enable all Chaos Cards staff to be in the warehouse packing up your last minute orders, Cardfight!! Vanguard pre-orders and the new pallets of new Pokemon products that were delayed and came in yesterday!! haha 🙂 If your question is about Metagross or … Continue reading

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Telephone Outage Today

Please note we are having problems with our telephone system today (Thursday 21st August) so please contact us by email. Apologies for any inconvenience.

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Furious Fists Elite Trainer Boxes now Shipped

After a brief delay, we are glad to say the Elite Trainer Boxes are now with us and have been sent out to you, they should be with you any day now!

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Elite Trainer Box

New Phone Number 01303 278109

Hey Guys, the warehouse move is progressing nicely, and normality is starting to return! Our website will be updated shortly, but in the meantime our new contact number is as above. Kind regards, The Chaos Cards Team

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Shipping Issue for Firefox Chrome Users

Dear customers, A number of you have reported very strange behaviour of the shipping module. It is defaulting to Special Delivery and not giving free shipping. The reason is our developers have made some enhancements to our admin system. As computers store the code via the cache and temporary internet files, your system is trying to use out of date … Continue reading

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Internet, aaaaagh!

Members Area Activated!

This is all set up to work now, you can see the points available when you login to your account, and click how to get more points. Briefly the social bonuses, signing up for newsletters, reviews, referring friends and filling out the profile, stay on your account for the duration of the scheme (which hopefully will be a long time … Continue reading

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Members Area

Members Area – Update!

Update May 16, 2014 We are in the final stages of testing now, you may have noticed that some of your reviews are starting to be published on the website. We hope your points will be added to your total this week. Once you do make Bronze level, what you will notice is the prices on the website are now … Continue reading

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Members Area

Members Area – In Beta!

Afternoon Guys and Gals, By now you may have noticed a funky new screen when you login to your account. Let us just take a couple of moments of your time to let you know what is going on! – Firstly , this is a brand new feature, and something that is relatively new to the developers as well. There … Continue reading

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Members Area

Loyalty Programme Announcement

Dear customers, Please note that the current loyalty programme is being replaced during April 2014, therefore the last code you will receive if you qualify under the current scheme is 1st April 2014. Please keep in mind that purchases from the 1st April will not count towards a future payout. We will bring you full details of how the new … Continue reading

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Loyalty Programme Change